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Heating and Cooling Services in Katy, TX

Thank you for visiting the USA-HVAC testimonials page. Read what some of our customers have to say about our work.

Customer Reviews

"Truly Awesome Company
GREAT CUSTOMER SERVICE. I cannot express how grateful I am for the help I received last night. I noticed that our thermostat had a black screen last night so I thought the battery needed to be replaced. Once I replaced the battery I realized that the battery was not the issue. So, I Googled 24/7 Katy, TX A/C service. One of the companies that appeared was USA-HVAC. I called the number and talked with a lady to get information about the service fee, etc. Once my husband and I decided that we wanted someone to come to our house I began talking to a man (the owner). Instead of immediately asking for my address, etc. he started asking me questions about the issue so we could try to fix it quickly over the phone. Not only was he extremely patient with me since I know nothing about A/C units, but he walked me through everything that I needed to do. About an hour later the issue was finally resolved without him having to come to my house. Not only did he take his Thursday night to help me, but he didn't ask for any compensation. He was simply glad he could help me. I didn't expect to have such great service when I began looking for an A/C service company. I will definitely use this company for all our future A/C issues & I will refer him to everyone I know in the Katy area."

"Very Honest Company
I called USA-HVAC and several other Air Conditioning and Heating companies in the Katy Area after the first company told me the entire system would have to be replaced. My husband passed away last year and I just couldn't afford $10,000. When their technician came, he asked me some questions and made a few phone calls. He came back and informed that not only was the part under warranty, but the factory informed him that the labor was covered by an extended warranty my late husband purchased, that I never knew we had."

"Outstanding Service and Trust-able
Our relationship with Katy- West Houston Air began over a year ago with numerous problems to an old A/C system. As with any repair relationship we always want to know that what the tech tells us needs repair is in fact the truth and only pay for what is really wrong and nothing else. Through my 3 separate encounters with USA-HVAC , I can tell you that they run an honest, trust-able, reasonable and compassionate business. They are quick to service and leave no mess behind! In short they are awesome and awesome is hard to come by!!"

"Great Work
I am very pleased with the work of Lawrence at USA-HVAC. The price of the work was very reasonable, much more than other a/c companies I've dealt with. I inquired about a new a/c unit and Lawrence provided me with the information, but he did not pressure me to buy an a/c unit. He told me that my a/c unit could be fixed. In addition, he worked with my schedule and met me after work in the evening. I would definitely recommend USA-HVAC."

"Remarkable Service
Thanks again for replacing the fan blade on our air conditioner. This resolved the loud noise problem. As always, we appreciate the outstanding service we received from USA-HVAC . Your staff was efficient and professional."

I called USA-HVAC for a quote on a whole new a/c system. Larry came out the same day, took a look at my house inside and out, and in minutes had a quote ready for me. Pricing beat the pants off the other guys so I asked if he could begin first thing in the morning. The next day, Larry and his helper arrived promptly on time as scheduled and started to work right away. Our new a/c was done before the kids got home from school, and was working better than ever. For a while I forgot what real a/c felt like. Thanks again guys!"

"Highly Recommended
Just wanted to say thanks for installing my unit so professionally. Your company was so thorough and quick, I will recommend ya'll to anybody in the future. Keep up the good work guys!"